Privacy Policy
Effective Date: January 20, 2025
Who We Are
Armstrong Equipment, Inc. is a specialized distributor of vacuum pumps, pump systems, tank truck accessories, components, and slide-in septic and grease pumping systems. Our website address is https://vacpump.com.
Commitment to Your Privacy
At Armstrong Equipment, Inc., your privacy is a priority. This Privacy Policy outlines how we collect, use, and protect your personal information, including SMS communications and interactions with our website.
- Information We Collect
We collect information to provide personalized services and improve your experience:
- Personal Details: Name, email address, phone number, and company details provided during inquiries or transactions.
- Purchase History: Information related to your orders and services.
- Technical Data: IP address, browser type, and interactions through cookies or similar tracking technologies.
Embedded Content:
Our website may include embedded content (e.g., videos, images, or third-party articles). These external websites may collect your data and monitor interactions as if you visited their platform directly.
- How We Use Your Information
We use your data to:
- Fulfill orders, process payments, and manage delivery.
- Provide updates, and industry news relevant to your business.
- Improve our services, website functionality, and customer support.
- SMS Notifications
With your consent, we may send SMS notifications for order updates, service reminders, and promotional offers.
Example SMS Messages:
- Your order is on its way! Tracking info at my account. Reply STOP to unsubscribe from updates or HELP for questions.
- Hello, Armstrong Equipment Inc here. Please send the picture here to help identify the part. Reply STOP to opt out of receiving texts.
- Reminder: Your service appointment at Armstrong Equipment is scheduled for tomorrow at 10:00 AM. Reply STOP to cancel reminders or HELP for assistance.
- We hope you’re satisfied with our service! Need anything else? Reply HELP for support or STOP to opt out of future messages.
- Your service appointment scheduled for Jan 25 has been canceled. Reply HELP to reschedule or STOP to opt out of texts.
- Sharing and Protecting Your Data
We do not sell or share your personal information with third parties for marketing purposes. Your data is used exclusively to provide our services and improve your experience. SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third parties or affiliate company for marketing purposes
- Your Rights and Choices
- Access or Update Information: Contact us to access or correct your personal data.
- Opt-Out: Reply “STOP” to SMS messages or unsubscribe from email communications using the provided links.
- Security Measures
We implement industry-standard security practices to safeguard your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection.
- Links to Other Websites
Our site may link to external websites. We are not responsible for their privacy practices and encourage you to review their policies.
- Updates to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.
- Terms and Conditions
By using our website or services, you agree to our Terms and Conditions. Please review them for additional details on your rights and obligations.
- Contact Us
For questions or concerns about this Privacy Policy, please contact us:
- Email: social@vacpump.com
- Phone: (800) 699-7557
Mailing Address: Armstrong Equipment, Inc., 11200 Greenstone Ave, Santa Fe Springs, CA 90670